The best rental car agencies communicate over the telephone and through email, fax and live chat. This does not make sense because they were they ones who told me to call Expedia to cancel it in the first place. Do not rent a car from this company! Enter your desired location and dates of rental then select NÜ Car as your preferred Car Rental Company. I picked the best I could find. Obviously they know that so should be prepared to handle it.
Essentially, Nu preys on its customers and is in the business of intentional deception. Hello nannyvee, I also have been surfing the different websites about car rentals and feeling quite overwhelmed. So I had my 2 guys stay with our luggage and walked across the street and found that they were not open yet. I called four times and waited 45 minutes for a shuttle van. It wasn't his number though, that, or he refused to understand English all of a sudden.
There are different types of coverage available. All offices are open every day of the year, including week ends or holidays, from 8 am to 8 pm. We were given a 2018 Elantra with only 10,000+ miles on it. If you believe that yours does cover Mexico, I would read the small print to make sure your cover is adequate. Older reviews have less impact on the Popularity Index. I got to the location, located within the Westin Hotel. They are successful at tricking people and they have many locations.
You have to go to the rental car center to wait again and get their shuttle. This caused us to cut our last day short to facilitate the rental vehicle return. Figuring out the needs of the customer and making it right? Maria reassured me she would make sure my concerns were taken care of before she left for the day. I turned this into attendant when I returned car. Certainly I also could not imagine the existence or asking for such a document. Upon arrival, we were standing in line and noticed that the man in front of us picking up his rental was visibly upset about his reservation. At least it wasn't windy in Welly.
We will never rent from this company again. I had called their corporate offices the day before and specifically asked if there was an extra charge for a spouse and I was told there wouldn't be any extra charges for a spouse as a second driver. They will seat five people comfortably and more luggage than a mid-sized vehicle. I understand that even the best rental companies have their problems. How much does it cost to rent a car? The key was just that, a key, no chain, no remote entry button, just a key, which must have fallen into the sand and was lost forever. Advertisements on this site are placed and controlled by outside advertising networks. Finally, we were picked up and taken to the offsite location, which was one room in what appeared to be someone's house, with one computer and a phone.
This company does not care about its customers. On July 1st, my 2 best friends and I arrived in Cancun excited for our vacation in Playa Del Carmen. Excellent service, no problem whatsoever, even had to change the name on reservation so buddy arriving early, could pick-up minivan for me. They promise to refund within 7-10 business days, however, after 15 days I have not receive any refund, the case was escalated and still waiting. No signs or anything were visible but I could easily have ran across the road along with the other two people who had now joined me instead of waiting forever for the shuttle.
I left with a car not much better, unprofessional and unorganized rude staff. We left our luggage with the rest of our group instead of dragging it down the street which made it easier. My overall experience was not a bad one. They actually charged me for the full week again I noticed on my credit card statement. As Fox had not provided us with two keys, which is standard.
Easyway sent me an email confirmation asking for my reply to confirm my reservation a few days before our trip. Rental companies that offer discounts for multiple rentals can save a lot of corporate dollars. He did not give me any documents to sign but pointed me a small pad where I had to sign to confirm these statements below that I would be the only driver of the car. Most information is more than a year old and contradictory. I have been renting cars at airports for 40 years. Then also took my brother's money for another car rental.
Plus the shuttle takes forever to come. Regardless of how inexpensive the rental was, I prefer paying for excellent customer service and a good product. Hybrid and electric cars Many car rental companies are now offering environmentally friendly hybrid or electric cars featuring great gas mileage and a low carbon footprint. I was very excited and set out really early to get to my car rental by 0700. I was informed the shuttle van arrives every 10 minutes.
By the way, I locked my keys in the car at a gas station next door, and called Fox with my cell phone to see if they had extra keys. Many rental car agencies use the driver's insurance policy to cover the rental, but you need to know what is covered in the event of an accident. Avoid Nu and Action at all cost and do your family a favor!. When I got to the airport, I tried using the phone number listed in the email to call and ask for a ride. I have been researching car rentals at various sites on the web and am overwhelmed with questions and concerns about rental agency reliability and what insurance I need. Check company websites for the best rates. These car rentals off-site reserved to unsuspecting travelers; many were not aware and complaining.